I went to a home "passion party" and purchased 4 items.After purchase, however, had post-purchase syndrome and decided I didn't want one of the items ($175).
After I received the item, I mailed it back to the consultant with a request to be credited. She kept it for over a month, waited until both she and the hostess were paid their commissions and then sent it back with a sob story about how she was the only breadwinner in her family and she wouldn't return it. Also stated that items were non-returnable. I then called the company itself, who has a customer service person who has no customer service skills.
Also stated the "ALL SALES FINAL" rule which is..on the receipt. OK - so lets think about this, if the only place that ALL SALES FINAL shows up is on the receipt and you only get the receipt after purchase, technically (legally) that is not permissable. The consultant and I are now in a strange game of hot potato with this item and just keep sending it back and forth to each other. I might add that all of their products are double and triple sealed - that goes for gels, lotions, toys, etc.
There is no reason, other than GREED, to not accept items back.FUrthermore, she kept it so long on purpose so she would get paid for it.
Monetary Loss: $175.